Manual instructions reset drm

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Turn off more accessible mode. Skip Ribbon Commands. Skip to main content. Turn off Animations. Turn on Animations. It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again. To do this, follow these steps:. Download a sample media file and save it to your computer.

To download a sample media file, visit the following Microsoft Web site:. Open the downloaded file to play the media. Note If you are prompted to install a Windows Media Player component upgrade when you open the media file, click Upgrade. If you receive an error message about media usage rights when you try to play the media file, you must use the ResetDRM tool.

If you do not receive an error message, go to step 3 for Microsoft Customer Support Services. After the following process is complete, you have to reacquire DRM licenses for your Windows 7-based computer. Download the ResetDRM tool and save it to your desktop.

To download this file, visit the following Web site:. Right-click ResetDRM. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you!